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Privacy Policy

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Of course. Here is a detailed Privacy Policy for Mitra Vedic, specifically including clauses for the analytics and tracking tools you mentioned.

Privacy Policy

Last Updated: October 15, 2025

Mitra Vedic (“us”, “we”, or “our”) operates the https://mitravedic.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

(a) Personal Data While using our Service, especially when placing an order, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address, including State, City, and Pincode
  • Billing Address

(b) Usage Data We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

(c) Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

Mitra Vedic uses the collected data for various purposes:

  • To process, fulfill, and ship your orders.
  • To provide and maintain our Service.
  • To provide customer support and respond to your inquiries.
  • To communicate with you regarding your order, including confirmations and shipping updates.
  • To send you marketing and promotional materials, from which you can opt-out at any time.
  • To monitor the usage of our Service and improve user experience.
  • To detect, prevent, and address technical issues and potential fraud.

3. Analytics & Marketing Tools

To better understand our customers and improve our Service, we use third-party analytics and marketing tools. These tools may use cookies and other technologies to collect and analyze information about your use of the website. These tools include:

  • Google Tag Manager (GTM) & Google Analytics: We use these services to understand how visitors engage with our website. This helps us analyze website traffic, understand user demographics and interests, and improve our site’s overall performance.
  • Meta Pixel (Facebook/Instagram Pixel): This tool helps us measure the effectiveness of our advertising on Meta platforms. It allows us to understand the actions people take on our website after seeing our ads, create custom audiences for future ads, and retarget people who have already taken some kind of action on our site.
  • Microsoft Clarity: We use Microsoft Clarity to capture how users interact with our website through features like session recordings and heatmaps. This helps us identify usability issues, understand user behavior, and optimize our website design for a better experience.

These services collect primarily non-personal data and have their own privacy policies governing their use of information.

4. Disclosure of Data to Third Parties

We do not sell, trade, or rent your Personal Data to others. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes:

  • Courier and Logistics Partners: To facilitate the delivery of your orders.
  • Payment Gateways: To process your payments securely. We do not store your credit/debit card or net banking information on our servers.
  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation or protect the safety and rights of Mitra Vedic.

5. Data Security

The security of your data is important to us. We use commercially acceptable means, such as Secure Sockets Layer (SSL) encryption, to protect your Personal Data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address: Mitra Vedic, 21-84, Near Ramalayam Temple, Dabbiru Vaari Veedhi, Yellamanchili, Visakhapatnam District, Andhra Pradesh, India – 531055.

Email: support@mitravedic.com